How can we help you?
Reach out for clinical queries, payment assistance, technical support, or general questions about the platform.
Clinic Address
Homeo AI Clinic
Site 5, HEC Sector 2, Ranchi, India. PIN - 834004
File a Grievance, Feedback, or Support Ticket
Open to all patients, visitors, and practitioners. Complaints are logged under the Grievance Redressal Mechanism.
Business Hours
- Monday – Friday
- 10:00 AM – 6:00 PM IST
- Saturday
- 10:00 AM – 2:00 PM IST
- Sunday
- Closed
- Public Holidays
- Closed
The platform is available 24 × 7 for case submissions. Physician responses and consultations are conducted during business hours.
Helpful Legal & Policy Links
Grievance Redressal Officer
In accordance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020:
Designation: Grievance Redressal Officer
Clinic Entity: Homeo AI Clinic
Address: Site 5, HEC Sector 2, Ranchi, Jharkhand, India. PIN - 834004
Email: [email protected] (Subject: Attention: Grievance Officer)
Response Timeline: Acknowledgement within 48 hours; resolution within 30 days.